About Us

Frequently asked questions

What are your hours of operation?

We are open Monday through Friday from 9:00 AM to 6:00 PM. On Saturdays, we operate from 10:00 AM to 4:00 PM. We are closed on Sundays and public holidays.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our website’s tracking page or through the courier's website to monitor the status of your delivery.

What is your return policy?

We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it within 30 days of receiving the item for a full refund or exchange. The item must be in its original condition and packaging. Please refer to our returns page for more details.

Do you offer international shipping?

Yes, we do offer international shipping. Shipping costs and delivery times vary depending on the destination country. During checkout, you will be able to select your country and view the shipping options available.

How do I contact customer support?

You can contact our customer support team via email at support@example.com or by phone at (123) 456-7890. Our support team is available Monday through Friday from 9:00 AM to 6:00 PM. You can also use the live chat feature on our website for immediate assistance.